Executive business strategist · Entrepreneur · Author

Business strategy.
Executive leadership.
Lasting impact.

More than 25 years of experience leading organizations, developing business operations, supporting acquisitions, and turning strategy into practical results.

Executive portrait of Troy Lum
25+ yearsLeadership & organizational experience
Former PresidentThe Reliant Group, Inc.
Business acquisitionsAccounting firm growth & transitions
Business educatorLeadership & customer service training
Selected career accomplishments

Experience measured by execution.

Across business, higher education and community organizations, my work has centered on improving systems, expanding opportunities and strengthening teams.

4,000%

Increase in scholarship applicants

First-year growth reported during scholarship process improvements at Cuyahoga Community College.

320%

Increase in scholarship dollars

Reported improvement associated with scholarship administration and outreach.

900%

Increase in volunteer participation

Reported following a mentoring program redesign at Daybreak.

View executive experience and results →
A career built on execution

Strategy matters.
Execution makes the difference.

I've worked across executive leadership, accounting operations, business development, technology and organizational transformation.

As Chief Operating Officer of Summit Financial Group and later President of The Reliant Group, I helped guide accounting operations through growth, business acquisitions and the transition to a standalone company.

I also delivered customer service and leadership training to small businesses through The Corporate College in Cleveland.

Read my story →
Troy Lum working in an executive office
Areas of expertise

Leadership shaped by real business challenges.

01

Executive Leadership

Experience guiding business operations, teams, financial services and organizational priorities as a president and chief operating officer.

02

Business Growth & Acquisitions

Integral involvement in acquiring accounting businesses and transitioning established accounting operations into The Reliant Group.

03

Leadership & Business Education

Delivered practical leadership and customer service training to small businesses through The Corporate College in Cleveland.

Entrepreneurship & innovation

Building businesses. Developing solutions.

My ventures bring together business strategy, technology, financial services and professional communities.

Business software

ScopeLynx

Technology designed to support accounting firms with quoting, scope management and pricing workflows.

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Financial services

Lumstead Bookkeeping

Bookkeeping and financial support for businesses.

Explore Lumstead →
Business community

Faith Focused Network

A network connecting Christian business owners around relationships, resources and referrals.

Explore the Network →
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Author · Leadership · Perspective

Strong businesses begin with stronger leadership.

Through writing, training and strategic advisory work, I explore the decisions, systems and leadership habits that shape lasting organizations.

Books & Insights
Troy Lum in a relaxed business setting
Speaking · Training · Advisory

Bring experience to your next business challenge.

Connect about executive strategy, leadership development, customer service training, speaking or professional collaborations.